Having been diagnosed with unexplained fertility at the age of 29 and trying to conceive for over 3 years my dream came true with City Fertility. After researching clinics for several months I knew I had made the right decision when I was seen at City Fertility. From my first visit to the last I was dealt with the highest degree of professionalism and care. All the whole team provided a relaxed atmosphere.
I had IVF with ICSI at the clinic with Dr Martin Hrehorcak as my specialist and was provided honest recommendations according to my circumstances. I was well informed of the options available and the course of action that was most appropriate. I genuinely believe everyone was doing their utmost for me. All my appointments were dealt with patience and care, followed up in a prompt and timely fashion.
I gave birth to healthy and beautiful twin boys and can not thank city fertility enough for this. I can truly say without their support I couldn't have got through this testing time in my life and would highly recommend anyone to City fertility.
I can't recommend the team at GENNET City Fertility enough. Our experience from start to finish was faultless. At the age of 42 I went through just one cycle of stimulated IVF and ICSI which produced 15 fertilised eggs and then eight blastocysts, two were implanted and we are now very proud parents to one healthy and huge baby boy. GENNET City Fertility continue to store the remaining six blastocysts in case we want to extend our family yet further... we'll see!
All staff were incredibly professional, in touch with the very latest techniques, gave honest recommendations based on our circumstances and were warm and friendly. The clinic is modern and calm, all appointments were on time and we loved its convenient and refreshing non Harley Street location.
Doctors are highly knowledgeable, nurses are very caring and admin staff are very proactive and always gave us a quick response. The clinic also looks small from the outside, but the internal space is big, especially the theatre and the recovery rooms, that are huge comparing with the tiny spaces divided by curtains in other clinics. The prices there are a lot cheaper than other London clinics, regarding both treatments and medications. After using 2 different IVF clinics previously and been to several other clinics on their open days, my husband and I can say that, by far, GENNET City Fertility is the best IVF clinic in London. This is the only IVF clinic with a human touch, which makes a huge difference in all the treatment itself. The pPrevious clinics have "abandoned" us after the payment and after the embryo transfer, but with GENNET City Fertility we've got all the support we deserved from all the staff at all times, and we can really feel that they are there to make things happen, not only thinking about your money like most clinics do. We can't recommend GENNET City Fertility highly enough. A special thank you to Tereza, who held my hand during the embryo transfer after I said I was traumatised by the previous transfers from other clinics, and to Patricia who worked late hours to make sure I would get replaced medication after mine has been held within a luggage in the UK while we travelled to Portugal on Easter. Thank you Suki for always listening to us and to Karin, who always greets us with a huge smile!
In short… HIGHLY RECOMMENDED! To all couples who are considering fertility treatment, this is definitely the clinic to use! From the very first point of contact with reception via the phone, to the pre appointment emails and reminders, to the welcoming to the practice at my first initial consultation and my first clinical appointment, the consistency and care was impeccable! No doubt the best I have experienced so far! As a very nervous patient I was not sure of what to expect at my first consultation, but doctor was amazing and understanding and put me very at ease! I will undoubtedly continue my treatment at this clinic and highly recommend it to patients!
I chose GENNET City Fertility clinic by recommendation of one of my friends. I felt desperate at this time as we had been trying to conceive naturally for 4 years. I started the IVF process at the age of 38 and as a result our wonderful son Jamie was born. I must say that I was surprised by the high level of technology used by the clinic and I couldn’t be happier with the care that GENNET City Fertility provided and what they did for us.